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Shipping & Returns

RETURN POLICY

Your satisfaction is our number one priority. If in the unlikely event there is a defective product or quality concerns beyond your control, please return within 60 days of delivery to receive a refund or exchange. A return label will be provided. After 60 days, the product is nonrefundable.

If you are unhappy with your unopened and unused products and wish to return or exchange them, you can do so for up to 30 days from delivery for a full refund or exchange. All refunds will be credited back to the original payment method. LunaKai Lash is not responsible for covering these shipping costs.

Please contact admin@lunakailash.com for information on returns/refunds.

 

US Shipping Info:

Priority Mail:   1-2 Business Days

UDPS: 2-3  Business Days 

Free Shipping on orders over $150

LunaKai Lash processes orders Monday through Friday, excluding major US holidays. Orders will be processed within 1-2 business days. Orders placed on Saturday and Sunday will begin processing the following Monday.

CREATE LESS WASTE

At LunaKai Lash we are very conscious of our carbon footprint while still providing you with professional products. To offset our carbon footprint, we love to volunteer in our community and participate once a month in a community clean up.  Also, 1% OF ALL SALES is donated to Ocean Coral Restoration through the non profit #wethereef program. For a gift with each order we include a plantable lollypop from Amborella Organics. We believe in Keeping Our Earth Green and Our Oceans Clean. 

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